Sir Alex Ferguson is not just one of the most successful football (soccer) coaches ever, he is also one of the most successful leaders you can spend some time studying. Take some time and read over the Harvard Business Review – Ferguson’s Formula by Anita Elberse. In 26 seasons under Sir Alex Ferguson’s leadership, Manchester United succeeded in the most challenging football league in the world, the English Premier League. Manchester United won 38 domestic and international trophies, nearly twice as many as any other manager in the English Premier League. In this article, Sir Alex Ferguson breaks down his simple formula, consisting of the following key areas.
- Start With The Foundation
- Dare To Rebuild Your Team
- Set High Standards – and Hold Everyone to Them
- Never, Ever Cede Control
- Match the Message to the Moment
- Prepare to Win
- Rely on the Power of Observation
- Never Stop Adapting
Start with the Foundation. The foundation of every team is the key to success and consists of the vision, values along with leaders exhibiting those values. Good people will attract more good people.
Dare to Rebuild Your Team. There comes a time for every team to rebuild, taking too long can be detrimental. I tell everyone, from the first day a person joins our team, through every day as a part of our team to the day we say goodbye, treat each person with the respect they deserve.
Set High Standards – and Hold Everyone to Them. We’ve heard it all before, the culture of any organization is shaped by the worst behavior the leader is willing to tolerate. Hold yourself to the standards, and hold everyone else to them.
Never, Ever Cede Control. Observe egos, which can be so destructive to a team. When the focus is on me, I and comparing myself to others – when we believe that other people around us are not as special as “me” – mutual respect disintegrates. Respond quickly when you see a negative influence, maintain control of the team and set the pace for expectations.
Match the Message to the Moment. Some messages are meant to be delivered to the team, some in person. Some messages can be used to recognize achievements while other ones can be used to highlight a situation that didn’t unfold as expected. Take time and prepare for every team communication.
Prepare to Win. Yes, Allen Iverson, practice is important. Not just to run through drills – skills and tactics. Training sessions are used to prepare for the big game when decisions are needed quickly. Help prepare the team to win in those tense situations.
Rely on the Power of Observation. Delegate supervision to others – trust, train and empower – and observe. Coaches need to observe, assess, clarify behaviors – recognize when result are as expected and show how to improve as needed.
Never Stop Adapting – Status quo is never an option – individually or with a team. Always learn and adapt – reflect on experiences, what went right and what didn’t. Seek out experiences from others.
Apologies for the poor quality, the graphic above is a scan of the visual reminder I keep in my office. Whose leadership lessons strike a chord with you?